Understand how folder redirection works for SalesPartner in Azure-RemoteApp and RDP environments.
In this example, we are running SalesPartner as a RemoteApp.
I want to import photos from my Downloads folder but when I open Explorer > Downloads, my folder is empty. Yet when I open Downloads normally I can see my files. So why don't they show in SalesPartner?
Explanation: SalesPartner is physically running on a separate computer in a datacenter. Even though you don't see the remote computer's desktop, apps and folder system they do in fact exist.
How do I find my folders?
To find folders on your local PC, open This PC in the Remote Explorer window.
Your PC's drives will show under Devices and drives. You'll see your Computer Name next to each drive. Tip: to check your PC name, press Windows+Pause/Break or open Control Panel > System.
My PC in this example has two redirected drives: the hard drive C:\ and D:\ a USB drive.
To get to my local Downloads folder from here I need to open: C > Users > Geoff > Downloads.
Tips and Shortcuts
If the files you want to import are on your USB drive, it will be faster to find them because typically the folder hierarchy is less complex.
Another approach is to open your two explorer windows (remote & local) then Copy and Paste your files from your local Explorer into Remote.
- In Listing Entry > Media tab, click the folder button to open the listing's media folder in Explorer.
- Open Explorer on your PC - press Windows+E and find your photo files.
- Select your files (Ctrl+A) and copy them (Ctrl+C).
- Right click and Paste your clipboard into the RemoteApp media folder.
The progress screen will appear as the photos are uploaded into the RemoteApp environment. The upload speed will depend on:
- Your network speed,
- Photo sizes,
- and the number of files to be transferred.
Once the files have finished copying, click Refresh.
Tip: Look for the RemoteApp charm on your Taskbar icons when you are working with multiple windows.
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