On a Windows 7 workstation an operator found that whenever they went to open a custom report, the screen would flicker. The workaround solution was to disable the heading prompts that are enabled by default for custom reports. After disabling the heading prompt the flickering screen issue went away.
Question: I would like to print / save a report of all our listings that are active that are under the “home” section.
In Gallery open Other Selections and click Category.
Double click the category you want to filter. This will move the chosen category into the selected list. Click OK.
Click All or press Ctrl+A to select all displayed listings. Then click Reports.
Look in the Lists and Office tabs to find and select a suitable report layout. Double click a report layout thumbnail to open it and print or save it as a PDF.
In the Gallery if you're working in the Foreign listings section, when you hit refresh SalesPartner will revert back to Available listings. You can perform a soft refresh by clicking on the Foreign button. This will refresh the list of properties and remove listings that you've withdrawn or marked as sold.
This same applies for all hot-key listing options: Quiet, Prospect, Foreign, Withdrawn, and Sold.
Question: I need to change the 6 pic plus map flyer to a 7 pic no map. How do I do this?
Answer: If there is no map loaded for the listing, SalesPartner will automatically fill the map image space with the seventh property photo instead.
In Listing Entry > Map tab, right click on the map to delete it (and reload it later). You can also right-click > Add to Media, and this will save a copy of your map in the Media tab so you can paste it back in after you've printed your report.
An Access Violation error appeared when an operator attempted to upload a new listing in REAXML format.
We discovered that the listing's suburb field was empty. Once the suburb had been filled in, the issue went away.