In two recent cases, an unexplained issue in SalesPartner version 12 has affected the property adverts database. In both cases the affected data was recovered fully intact from a recent SalesPartner backup.
We recommend that all users including admin and salespeople run frequent SalesPartner backups.
To backup SalesPartner open SalesPartner > More > Backup Now.
If you have a recent backup we can usually extract and restore only the affected data table.
For more information please read: http://www.salespartner.co.nz/how-to-backup.html