On a networked instance of OfficePartner, a client workstation showed MIDAS.DLL errors when attempting to launch OfficePartner. After checking that the Midas.dll application extension was present in Sys32 and SysWOW64 folders, we also analysed AV / Firewall behavior. After elevating program compatibility to Run as administrator the error went away.
In Rentals, Enter Tenant Transactions, it is not possible to edit Journal (JL) entries. JL entries can only be deleted upon entering the passphrase. Electronic Transaction (ET) should always be used as the default transaction type. JL entries must be removed then reinstated as ETs whenever possible.
In addition to the troubleshooting guide published here, there are a number of other things to check for uploading open homes to Realestate.co.nz from SalesPartner.
Open Homes will only be published for listings which have a dwelling category and at least one bedroom and bathroom. Furthermore the listing's address must be set to publish online, otherwise the open home information will be hidden.
In Listing Entry > Realestate.co.nz details:
In SalesPartner you can upload virtual tours or property videos as YouTube links to REAXML websites like OneRoof.co.nz and Neighbourly. In Listing Entry, under the Internet tab, paste your YouTube link into the Web Link field.
The YouTube link will be included in your REAXML script for these elements:
A myriad of errors surfaced on a standalone instance of SalesPartner running in Windows 10. Basic maintenance tasks were unable to complete, and repair attempts (in place reinstall / update) proved futile. Here's an example of one of the errors:
failed to expand shell folder constant userdesktop
Closer inspection revealed that Tamper Protection with Controlled Folder Access was enabled in Windows Security. By configuring folder exclusions and application exceptions it was possible to repair SalesPartner.