An operator reported that reports were not showing or printing correctly in SalesPartner. For example, an A4 flyer would appear as an A5 sized report. Using different default printers did not resolve the issue.
To resolve the issue we reverted the Windows Display Scaling settings on their workstation to the 'recommended 100%' setting.
Follow these steps to check your Display Scaling settings in Windows 10:
Right click on an empty desktop area, and open Display Settings.
Scroll down to Scale and layout, and select the Recommended scaling % option. If prompted, sign out of Windows to apply changes to all applications.