Known bug: Maximized screen
Notes:
- for version 14 or higher,
- when deployed on the Microsoft Azure Cloud, and
- where an on-premise instance (networked or otherwise) is hosted on SSD storage.
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For local (on-premise) networked instances with several thousand contact records, you may find the standard contact lookup too slow - especially for your first initial search after opening SalesPartner. In these cases, using the search tool in Contacts is more efficient. Another option is to enable Fast Contact Lookup in INI Settings. Open SalesPartner > More > Settings > INI Settings > Contact Entry, and tick Use Fast Contact Lookup. Click OK then restart SalesPartner to apply changes. The key difference with Fast Contact Lookup is that you search a specific column instead of multiple columns simultaneously. Known bug: Maximized screen Avoid maximizing the Fast Contact Lookup screen because this can interfere with launching SalesPartner. As shown below, if Fast Contact Lookup was maximized during a previous session, SalesPartner will fail to launch correctly. The solution is to Restore Down the blank Fast Contact Lookup screen, then Close Fast Contact Lookup and proceed. You could also delete the screen.ini file as described here: www.salespartner.co.nz/news/salespartner-is-open-but-i-cant-see-it Notes: Contact search performance is drastically improved:
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